If you buy a Panasonic plasma HDTV, you gain access to the company’s Concierge program. A toll free number gives you access to experts who will answer basic and technical questions, and can even help you pick the right model for your needs. You can also use the service to get help with connecting your HDTV to home entertainment hardware.
The big news is that now through the end of December, you don’t have to own a Panasonic plasma to use the service. Just call 888-777-7134, any time between 9 AM to 9 PM Eastern Monday through Friday, and 10 AM to 7 PM Eastern on weekends. You can expect that they’ll steer you toward Panasonic products if you’re looking for help in choosing an HDTV, but this also seems like a great public service by the company to help make their technical support freely available.
If you’re having trouble figuring out what technology to choose for your HDTV, and want to avoid wasting hundreds or thousands of dollars, see Professor Poor’s Guide to Buying HDTV.